Sometimes, franchises will be referred to as turn-key businesses. An established system is already in place and all you need to do is turn the key and open the door, and you can start work. Most franchise owners know that that’s hardly true and kind of an insult to the process. There’s a lot involved in buying a franchise, and often, you’re looking for a location and then going through the process of getting a building constructed. Then you hire and train a quality staff. It isn’t as if somebody just hands you keys to a business. The exception to this is when you buy an existing franchise, particularly when it has been around for some time and been very successful. Jason Shastri did exactly that late last year, when he bought the Mr. Transmission/Milex franchise in Stafford, Texas, which had been in business for about 30 years. “One of the things I liked about the store is that it had a good reputation with its customers. It didn&rsquo ... read more
Opportunity is everywhere. You hear that sentiment a lot, but if there is a lesson to be learned in the story of Michael Rucker and LeRoy Holland, that’s it: opportunity is everywhere. You never know what doors might open, simply because of where you go and who you meet. Rucker and Holland are co-owners of the new Mr. Transmission/Milex franchise in Las Vegas, Nevada, which opened in December. We recently spoke with the new owners about the start of their business and this history of their partnership. The two first met six years ago when Rucker brought his car in for repair. He was impressed by Holland’s approach to car care and he quickly became Rucker’s go-to mechanic whenever his car had problems. They developed a friendship over the years, and Rucker kept Holland in mind when he explored purchasing a Mr. Transmission/Milex franchise. “One of the main reasons why I wanted to go into business with LeRoy is that I have never seen someone so hone ... read more
This winter has been dangerously cold at times, with the recent polar vortex and its subzero temperatures. So naturally, we at Moran Family of Brands have been thinking about how the elements affect your car. Over the course of a typical winter, the elements can take a toll on your car. If we have any more bitterly cold days ahead of us, you’ll want to pay close attention for these potential problems with your car. Your battery is at risk of dying. If your car gets extremely cold, the battery could freeze. Now, the good news is that it must get extremely cold before that happens. Some experts suggest as cold as negative 76 degrees. That said, even at 32 degrees, your battery can start having problems. Your best bet is to keep your battery connections clean and free of corrosion, and if you’re ever stuck in the house because there’s snow outside, or it’s extremely cold, you might want t ... read more
Most business owners want to grow a business. The question is – how to grow it? After all, there are a lot of ways to grow a business in the wrong way. You can expand your business to the point that you’re spending more on the infrastructure or inventory than you’re receiving in revenue. You can spread yourself too thin, where your business is doing too many different things and none of them very well. There’s a reason the term growing pains is often thrown around. Growing can involve a fair amount of agony. That’s why we’re big fans of co-branding, the concept of having a business that has two or three or more brands under one roof. In other words, if you run a Milex Complete Auto Care, a full-service auto repair shop, you might also be the owner of a Mr. Transmission, which does transmission and clutch repair. It’s a way of growing and avoiding growing ... read more
The holiday season often presents a great opportunity for people and businesses to help others who are less fortunate. We are often moved by the spirit of giving and try to make this special time of year for everyone. Mr. Transmission owners Lowell and Cindy Hester are a great example of this desire to help others in their community around the holidays. They participated in their local Toys for Tots campaign, which is a program that distributes toys to children whose parents cannot afford to purchase Christmas gifts. This year the Hesters filled the box with 50 toys and $250 in donations for deserving children in the Atlanta area. “Just the thought of kids not having something for Christmas is heartbreaking,” said Cindy. “It is rewarding to be able to reach out to others for their support and know you’re are doing something ... read more
Some people think that if you’re a franchise owner, that’s it. You own one franchise, and you’re almost a glorified employee who works for the franchisor. You aren’t really a business owner. You can never grow your business. You just have one stand-alone store in the franchise network, and that’s it. But that simply isn’t the case, as you may already know. Some franchise owners end up running businesses that operate and manage several different franchises. You could own a corporation that has five gas stations in a region, six restaurants and three clothing stores. No, it wouldn’t happen overnight, but the point is that some people do take that approach. Those people are often called master franchisees or area developers, and obviously, it takes a long time to get to that stage in one’s career, if you go that route. But the point is, being a franchise owner never means that you can’t grow and expand your business – and we tak ... read more
John Olson is often traveling. Sometimes that means he is behind the wheel of a customer’s car, trying to diagnose a problem. But frequently, he is doing actual traveling with his wife, Becky, on vacation. Olson – who owns two Multistate Transmission shops, one in Ft. Worth and the other in Haltom City, Texas – has been on quite a few excursions the last several years, as their businesses continue to grow. So maybe it’s no surprise and Olson won the annual Franchisee of the Year Award from Moran Family of Brands in the transmission division, which is voted on by his fellow franchise owners throughout the system. So what’s he doing right? We talked to him and came away with several interesting nuggets of information that will hopefully be helpful to his peers. So what’s the secret to your success? “We’ve done better with our marketing,&rdquo ... read more
We all have bad habits, and some of them are worse than others. And sometimes our bad habits can really hurt us, literally and financially. We see that sometimes at Milex Complete Auto Care. That’s why we thought we’d spotlight some bad car habits that a lot of people do – that can sometimes cause you to bring their car in to be looked at, far more than they had planned. What sort of bad habits are we talking about? Well, see if you ever do any of these. You ignore a potentially troubling sound coming from your car. Maybe it’s the brakes. A screeching sound. Perhaps it’s a banging sound. None of those sounds are good, but maybe you downplay their significance if your car is still running without a problem. If you’re hearing screeching when you’re braking, you probably need brake pads, and if you’re not careful, and the screeching continues, you may need to replace the brak ... read more
A Mr. Transmission Franchisee Reveals How He Achieved His Success How long have you worked with Mr. Transmission?
33 years. I started working there in May 1984. What did you do before coming to Mr. Transmission?
I graduated Mississippi College with a Bachelor of Science degree in Business Administration and Marketing. I then spent my first two years out of college working at a Sherwin Williams store, before being offered a manager position with Mr. Transmission in Jackson in May of 1984. After spending 10 years as Center Manager, I bought the Mr. Transmission store when the previous owner retired. I’ll never forget that moment. It was what I had been working toward for years, and I’ve never looked back. Why did you decide to work at Mr. Transmission and then purchas ... read more
Customer loyalty can be elusive for the average small business owner, and many entrepreneurs struggle to find the secret formula that makes customers want to come back to their business. Jason Kuriger is certainly not among that group. After just four years, Jason’s Mr. Transmission store has become a fixture in his community, and he has a reputation for integrity, honesty and caring that brings people back to his store. According to Jason’s most recent estimates, somewhere between 70 and 80 percent of his customers are repeat visitors, and he makes sure each one feels as though they were the most valued individual in the state of Illinois. Jason entered the automotive industry in 1991, working at a car dealership’s parts and service office. After several years of being in that role and moving ... read more